CODE OF CONDUCT

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Flipside Digital Content Company, Inc., established in 2010 as a pioneer in Philippine e-book production services, transitioned into Flipside AI in 2018. The Company now provides outsourced data labeling services for computer vision, employing full-time agents in highly secure cyberparks across two business process outsourcing (BPO) hubs in the Philippines, alongside a full complement of remote workers. 

Flipside AI (hereinafter referred to as the “Company”) is an equal-opportunity employer and a staunch supporter of undergraduate youth, women, and LGBTQIA individuals. 

The Company is proud to hold ISO 9001 (Quality Management Systems) and ISO 27001 (Information Security Management Systems) certifications, underscoring its commitment to excellence and security in all aspects of operations.

A. LABOR & HUMAN RESOURCES

Flipside AI is committed to respecting the human rights of all its employees by ensuring fair and dignified treatment. This commitment extends to direct employees, contractors, interns, outside vendors, and all other categories of workers. To uphold this principle, the following policies are implemented:

1. Prohibition of Forced and Child Labor: Strict adherence to laws prohibiting forced and/or child labor. 

2. Protection of Vulnerable Workers: Safeguards to protect individuals who may be at risk of exploitation. 

3. Working Hours: Compliance with legal standards governing work hours to prevent overwork and ensure work-life balance. 

4. Wages and Benefits: Provision of fair compensation and benefits in line with applicable laws and industry standards. 

5. Accommodations: Reasonable accommodations for religious practices and disabilities. 6. Freedom of Association: Respect for employees' rights to organize and participate in collective bargaining. 

7. Non-Discrimination and Humane Treatment: Zero tolerance for discrimination, harassment, or any form of inhumane treatment.

B. HEALTH & SAFETY

Flipside AI guarantees a safe and healthy working environment in compliance with Philippine laws, industry standards, and client requirements. Key initiatives include: 

1. Health & Safety Committee: A dedicated team of staff and managers oversees hazard assessments, risk mitigation, compliance, and training. 

2. Training Programs: Regular sessions to educate employees on safety protocols and emergency response. 

3. Incident Reporting: Transparent procedures for reporting and addressing workplace accidents or hazards.

C. ENVIRONMENT

The Company recognizes the importance of environmental stewardship and is committed to minimizing its ecological footprint. Efforts include:

1. Compliance: Obtaining and managing environmental permits, approvals, and registrations as required by law. 

2. Pollution Control: Implementing protocols for waste management and pollution reduction. 3. Energy Efficiency: Exploring methods to improve energy use and reduce carbon emissions. 4. Collaboration: Partnering with employees, business partners, vendors, and government entities to advance sustainability initiatives.

D. ETHICS

Flipside AI, its employees, and partners uphold the highest ethical standards by adhering to the following principles:

1. Zero Tolerance for Corruption: Prohibition of bribery, corruption, extortion, and embezzlement. 

2. Fair Business Practices: Transparency in business dealings, fair advertising, and competition. 

3. Safeguarding Intellectual Property: Protection of intellectual property rights and sensitive customer or supplier information. 

4. Grievance Mechanisms: Establishing a robust policy for addressing employee complaints and whistleblower protection.

5. Data Privacy: Compliance with data privacy and security regulations for all stakeholders 

E. MANAGEMENT SYSTEMS

To ensure compliance and continuous improvement, the Company commits to a robust management system that includes:

1. Executive Endorsement: Top management’s commitment to due diligence and adherence to policies related to human rights, safety, environmental care, and ethics. 

2. Policy Communication: Dissemination of policies to employees and suppliers in accessible formats with documented acceptance. 

3. Designated Oversight: Appointment of senior executives to monitor and review compliance. 4. Risk Identification: Processes to identify and mitigate legal, ethical, environmental, and operational risks. 

5. Training and Awareness: Comprehensive training programs for managers and staff. 6. Two-Way Communication: Mechanisms for employees and stakeholders to provide feedback anonymously and without fear of retaliation. 

7. Periodic Audits: Regular self-assessments to ensure alignment with legal, contractual, and ISO 9001 and ISO 27001 certification requirements. 

8. Timely Corrections: Prompt resolution of deficiencies identified through assessments or feedback. 

9. Data Security: Implementation of measures to secure sensitive employee, supplier, and client information in compliance with ISO 27001 standards.

Flipside AI remains steadfast in its commitment to ethical business practices, environmental sustainability, and the welfare of its employees and stakeholders. By adhering to this Code of Conduct and maintaining ISO 9001 and ISO 27001 certifications, the Company aims to foster a culture of integrity, accountability, and respect in all its operations.